Privacy Statement
Ellie Delraye, LLC
Last updated: September 19, 2026
1. Who We Are and What This Statement Covers
Ellie Delraye, LLC (“Company,” “we,” “us,” or “our”) operates from Idaho, United States. Dallisa Hocking resides in Idaho and operates the Company’s business there.
This Privacy Statement explains how we collect, use, disclose, and retain personal information in connection with SpiritAndSpark.com, Dallisa.com, PsychicCoachingSession.com, YourTarotReport.com, and other websites owned or operated by Ellie Delraye, LLC that link to or expressly incorporate this Statement. It also covers related Company offerings, purchases, bookings, communications, and communities to which this Statement applies (collectively, the “Sites and Services”). Website names do not identify separate contracting entities.
Personal information means information that identifies, relates to, or can reasonably be linked to an individual or household. Technical identifiers and device information can be personal information even when they do not include your name.
This Statement explains our practices; it does not itself establish your consent to every use described. Where consent is required, we obtain it separately. The Terms of Use address purchases and service policies. Neither document limits privacy rights that cannot lawfully be waived.
2. Information You Provide
Depending on how you interact with us, we collect:
Contact and account information: Your name, email address, telephone number, mailing or billing address, and account details you provide.
Purchase and booking information: Your selected offering, order details, payment status, appointment time, subscription information, and related customer-service correspondence.
Service information: Questions, background, preferences, and other information you choose to provide when requesting a reading, report, coaching session, class, or other service. Such information may concern relationships, beliefs, personal experiences, or other private matters.
Communications: Messages, inquiries, complaints, privacy requests, and subscription preferences.
Public or group contributions: Comments, community posts, live-event contributions, and reviews you choose to share in those settings.
Provide only information relevant to your request. Avoid sharing unnecessary financial account details, identification documents, medical records, or confidential information about other people. If you provide another person’s information, ensure you have an appropriate basis to do so.
All new clients must complete our online New Client Form before their first service, including a one-question tarot report. We use the information submitted to prepare for and administer the requested service. For astrology readings, we collect the birth information needed to prepare a chart and store that information on Astro.com using the client’s first name and last initial. Birth information remains personal information even when the full name is not used.
3. Information Collected Through Technology and Other Sources
When you use our websites, hosting and related technology services may collect IP address, browser and device details, pages visited, referring pages, and the date and time of access. Cookies and similar technologies may support website operation, security, remembering preferences, and measuring site activity. The specific technologies in use determine what is collected.
Payment, booking, email, and other services involved in your transaction may provide us with information needed to process your request, such as order status, booking details, delivery status, or preferences. If you contact us through a social platform, we receive the information you make available through that interaction. We do not gain access to your entire social account merely because you contact us.
4. How We Use Information
We use information as relevant to:
Respond to inquiries and provide the services, reports, materials, or access you request.
Process purchases, administer subscriptions, schedule appointments, and manage refunds or disputes.
Send confirmations, reminders, account messages, and necessary service or policy notices.
Maintain records, support customers, troubleshoot problems, and protect accounts and services against misuse.
Understand and improve our offerings and website operation, subject to applicable tracking and consent requirements.
Send marketing communications where permitted by law and consistent with your choices.
Meet legal obligations, maintain accounting records, and establish or respond to legal claims.
Where a proposed use requires a separate notice or consent, we provide the notice and obtain the necessary consent before that use. We do not treat a request for a private service as blanket permission to publicize the information provided.
5. Private Sessions, Recordings, and AI Tools
Private client communications, reports, and session information are not public submissions. We do not obtain permission through this Statement to publish them as testimonials, promotional content, or public recordings. Such use requires separate permission.
People participating in a group event or community may see or hear what you share there. Consider the audience before sharing private information; we cannot guarantee other participants’ conduct or confidentiality.
Client-requested recordings. When a session is recorded at a client’s request, the recording is stored in Dropbox. Within our business, Dallisa controls access to these recordings and makes the relevant recording available to that client. We do not grant our assistant access to these recordings. Dropbox processes and stores the files as the hosting provider; this access arrangement is not a promise that a provider has no technical or legally permitted access. A client may retain a downloaded copy under their own control.
Zoom AI notes and transcripts. We use Zoom’s AI note-taking features in connection with sessions. These features process session content to produce notes, summaries, or transcripts. Recordings requested by clients and AI note-taking are distinct activities; requesting or declining a recording does not by itself describe whether AI note-taking is enabled.
Transcript emails received in Gmail are generally moved to Trash within one business day after the session. Moving an email to Trash does not immediately erase it. Gmail normally retains trashed messages for up to 30 days unless they are permanently deleted sooner. Our assistant’s Gmail access can include these messages, including while they are in Trash. Deleting a Gmail message does not by itself delete a separate copy retained in Zoom, an attachment saved elsewhere, or a client’s copy.
6. When Information Is Disclosed
As applicable to the services you use, information is disclosed to:
Operational providers: Businesses supporting website hosting, checkout and payments, scheduling, email, video meetings, communities, file storage, security, and business administration. Disclosures should be limited to the information needed for the relevant task and subject to appropriate safeguards and contractual restrictions where required.
Authorized personnel: People assisting the Company who need access for their assigned work, subject to appropriate confidentiality and access restrictions.
Professional advisers and authorities: Where reasonably necessary for legal or accounting advice, compliance with law or valid legal process, fraud prevention, protection of rights or safety, or handling disputes.
Business successors: In connection with a merger, reorganization, or sale of business assets, subject to applicable safeguards, this Statement, and any required notice or consent.
Recipients you authorize: When you direct or separately permit a disclosure.
Featuring or interviewing a guest does not itself authorize us to send that guest your private client information. Information you submit directly to an outside practitioner is handled under that practitioner’s own privacy practices.
Our current providers include:
The information processed depends on which service you use. Some providers also process information for their own purposes, such as security, fraud prevention, or legal compliance, as described in their policies. We do not characterize every provider as acting exclusively on our instructions.
We do not provide client or subscriber contact lists to independent practitioners, interview guests, or other businesses for their own marketing. This is distinct from processing by the operational providers above.
7. Payment Information
We use Stripe, Square, and PayPal for payment processing, with the available payment method depending on the offering and checkout. Those services collect and process information needed to complete a payment and administer related transactions. We receive transaction records and information needed to manage your purchase, subscription, refund, and customer support.
We use payment and transaction information to administer charges, subscriptions, refunds, records, and disputes. This Statement does not claim that the Company stores full card numbers or that it can access all information held by a payment provider.
Do not email full card numbers or security codes. Use the designated checkout or payment process.
8. Email, Telephone, and Marketing Choices
You may unsubscribe from marketing emails using the unsubscribe link or by contacting dallisa@SpiritAndSpark.com. We honor requests within applicable legal deadlines; for commercial email subject to U.S. CAN-SPAM requirements, no later than ten business days. We may retain limited suppression information to ensure your choice is respected.
Unsubscribing from marketing does not cancel a purchase or subscription. You may still receive necessary transaction or service messages, such as receipts, booking changes, or legally required notices, consistent with applicable law.
Visiting a website, making a purchase, or providing a phone number does not by itself constitute consent to automated marketing calls or texts. If we offer such marketing, required consent must be obtained separately and cannot be made a condition of purchase where prohibited by law.
We send marketing emails. ThriveCart may also send abandoned-cart emails when someone provides an email address during checkout but does not complete the purchase, where permitted by law and subject to any required consent. You can opt out of marketing and abandoned-cart emails through their unsubscribe mechanism or by contacting us. Merely browsing a website does not constitute consent where affirmative consent is legally required.
9. Cookies, Advertising, and Browser Choices
Your browser may let you block or delete cookies. Blocking cookies may affect functions such as login or checkout. Browser settings may not stop every type of data collection or advertising disclosure, including server-side processing.
10. Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described here, including providing purchased services, maintaining appropriate business records, honoring privacy choices, meeting legal obligations, and resolving disputes. Different types of records may require different retention periods.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. We will provide notices of security incidents where required by law.
Protect your account credentials and do not share them. Let us know promptly if you suspect unauthorized access. Do not send unnecessary sensitive information in ordinary email.
11. Privacy Requests and Rights
Contact dallisa@SpiritAndSpark.com or the mailing address below to ask about your information or request access, correction, deletion, or a change in communication preferences.
Depending on where you live and which laws apply, you may have additional rights, including obtaining a copy of information, limiting certain uses of sensitive information, withdrawing consent, objecting to processing, opting out of sale, sharing, or targeted advertising, or appealing a denied request. These rights are subject to applicable conditions and exceptions. We will not unlawfully discriminate against you for exercising them.
We may request information reasonably necessary to verify your identity or an authorized representative’s authority. We respond within the time required by applicable law and explain applicable exceptions or extensions. Some information may need to be retained for legal obligations, transactions, security, or other permitted purposes.
Withdrawing permission for processing necessary to deliver a requested service may affect our ability to provide that service. Exercising an unrelated privacy or marketing choice does not automatically terminate your paid services or eliminate a refund right.
Where applicable law provides an appeal right, you may appeal our response by contacting the same email address and explaining the request. You may also contact the relevant privacy regulator or attorney general.
12. International Visitors and Applicable Law
We accept clients outside the United States. The Company operates in Idaho, United States. Information may be processed in the United States and in other countries where the providers used for our services operate. Privacy laws in those countries may differ from those where you live.
Applicable mandatory privacy laws and rights remain in effect. Our Idaho location and the governing-law provisions in the Terms of Use do not waive them. Visiting our websites is not blanket consent to an international transfer that requires a separate legal basis or safeguards.
13. Children’s Privacy
Our paid services are intended for adults eighteen (18) and older. Our websites and services are not directed to children under thirteen, and we do not knowingly collect personal information from children under thirteen.
If you believe a child has provided personal information to us, contact us so we can assess the situation and take appropriate action, including deletion as required by law. This Statement does not authorize minors to purchase or participate contrary to the Terms of Use.
14. Other Websites and Platforms
Our websites may link to or include content from independent websites, social networks, video platforms, or practitioners. Those services may collect information under their own privacy statements when you interact with them. Review those statements before providing information.
A link does not make the Company responsible for an independent business’s privacy practices. It also does not excuse our obligations concerning information we collect or disclose to others.
15. Changes to This Privacy Statement
We may update this Statement to reflect changes in our practices or applicable requirements. The “Last updated” date identifies the latest revision.
For material changes, we will provide notice appropriate to the circumstances and as required by law, which may include a prominent website notice, an email to affected individuals, or another direct notice. Where required, we will obtain consent before applying a new use or disclosure to information already collected.
Posting a revised Statement does not by itself authorize materially different uses of previously collected information. Changes will respect the commitments applicable to that information and any legal requirements. Please review this Statement periodically for current information about our practices.
16. Contact Us
For privacy questions, requests, or concerns, contact:
Ellie Delraye, LLC c/o Dallisa Hocking
240 W Hayden Ave., Suite E #711
Hayden, ID 83835
Email: dallisa@SpiritAndSpark.com