Ellie Delraye, LLC
Last updated: September 19, 2026

1. About the Company and These Terms

These Terms of Use (“Terms”) govern your use of SpiritAndSpark.com, Dallisa.com, PsychicCoachingSession.com, YourTarotReport.com, and any other websites owned or operated by Ellie Delraye, LLC that link to or expressly incorporate these Terms, together with the related content, communications, communities, and services to which these Terms apply. Ellie Delraye, LLC is referred to as the “Company,” “we,” “us,” or “our.” These offerings are collectively referred to as the “Sites and Services.” Website and domain names identify online locations and do not identify separate contracting entities. References to “you” or “your” mean the person accessing, purchasing, or using the Sites and Services.

Dallisa Hocking resides in Idaho and operates the Company’s business from Idaho, United States. The Company offers psychic coaching, psychic and mediumship readings, channeling, tarot, spiritual education, written reports, classes, events, memberships, recordings, digital materials, and related offerings, including services delivered remotely.

The Company does not operate a practitioner directory or a marketplace that connects customers with independent practitioners. References to independent practitioners, interview guests, and outside resources are addressed in Section 13.

The contracting business is Ellie Delraye, LLC. Its business mailing address is:

Ellie Delraye, LLC c/o Dallisa Hocking
240 W Hayden Ave., Suite E #711
Hayden, ID 83835
Email: dallisa@SpiritAndSpark.com

2. Acceptance and Eligibility

Please read these Terms before purchasing or using the Sites and Services. By affirmatively accepting these Terms at checkout or registration, you agree to be bound by them. To the extent permitted by applicable law, your use of the Sites and Services after receiving adequate notice of these Terms also constitutes acceptance. If you do not agree, do not purchase or use the Sites and Services.

You must be at least eighteen (18) years old to purchase or participate in the Services. You must provide accurate information and use a payment method that you own or are authorized to use. If you act on behalf of an organization, you represent that you have authority to bind it.

3. Changes to These Terms and Offerings

We may revise these Terms and will update the date above when we do. Changes apply prospectively. We will provide any notice and obtain any consent required by applicable law. Merely posting a revised policy does not retroactively change the refund rules, price, or minimum commitment agreed to for an earlier purchase.

For recurring services, material changes to price or subscription terms will be disclosed before they take effect, with an opportunity to stop future renewals and any additional consent required by law. We will not increase the agreed price during an existing initial minimum commitment without your agreement.

We may modify or discontinue free content and offerings. Changes to paid offerings remain subject to our obligations for purchases already made, including Section 9 concerning Company cancellations.

4. Nature of Services; Personal Responsibility

Psychic, mediumship, channeling, tarot, astrology, past-life, and other intuitive content is offered for entertainment, spiritual exploration, education, and personal reflection. Psychic coaching supports personal exploration and decision-making; it is not licensed mental-health treatment or another regulated professional service.

Interpretations and spiritual perspectives are subjective. We do not promise that a prediction will occur, that a particular spirit or person will be contacted, that information will be complete or accurate, or that you will achieve a particular personal, relationship, health, career, or financial result. Testimonials describe individual experiences and do not guarantee similar results.

You remain responsible for your choices and actions. You may decline to answer a question, reject an interpretation, or choose not to follow a suggestion. Services do not replace your independent judgment or advice from a qualified professional. These statements do not excuse fraud, unlawful conduct, or failure to deliver the service that was purchased.

5. No Medical, Mental-Health, Legal, or Financial Advice

The Sites and Services do not provide medical diagnosis or treatment, psychotherapy, crisis care, legal advice, investment advice, or other licensed professional advice. No physician-patient, therapist-client, attorney-client, or fiduciary relationship is created by purchasing or using the Services.

Consult a qualified professional about matters requiring professional evaluation. Do not disregard professional advice, delay treatment, stop prescribed medication, or make medical decisions based on a reading or spiritual interpretation. If you are experiencing an emergency, contact emergency services or an appropriate crisis resource immediately.

6. Purchases, Payments, and Offering-Specific Terms

Prices are stated in U.S. dollars unless expressly indicated otherwise. Applicable taxes and any additional charges will be disclosed before purchase. You agree to pay the price and payment schedule you affirmatively accept at checkout.

An offering’s description and any specific terms presented before purchase form part of your agreement. They should identify the service or product, delivery method, session length where relevant, payment schedule, and any access or scheduling limits. A specific term expressly accepted for a particular purchase controls over a conflicting general term here, subject to applicable law.

Payments may be processed by third-party payment providers under their applicable terms and privacy policies. We do not use these Terms to waive your legally protected billing-dispute rights or release a payment provider from obligations imposed by law.

A failed payment may result in suspension of access or scheduling until resolved. We will not impose an undisclosed late fee or collection charge. A failed payment does not itself cancel a valid minimum commitment, except where law provides otherwise. We remain responsible for making purchased services available as agreed.

7. All Sales Final; Refund Policy

Except as required by applicable law, expressly promised in the purchase terms, or provided in Section 9 for Company cancellations, all sales are final and refunds are not granted.

This policy applies to private sessions, psychic coaching, readings, written reports, classes, workshops, events, memberships, digital products, recordings, and other paid offerings.

Changing your mind, choosing not to participate, failing to schedule or attend, failing to access purchased materials, or dissatisfaction with a subjective interpretation or the absence of a hoped-for outcome does not by itself entitle you to a refund. This policy does not excuse non-delivery, misrepresentation, billing errors, or other circumstances for which applicable law provides a remedy.

The Company may approve a discretionary exception in writing. In the event that a discretionary refund is granted, it will be provided to the original method of payment, minus a transaction and administrative fee equal to 10% of the amount approved for refund before the deduction. For example, if $300 is approved for refund, the fee is $30 and the amount returned is $270.

An exception applies only to that transaction and does not establish a right to a refund for another purchase. The fee does not represent that a payment processor necessarily charges the Company 10%.

The 10% fee does not apply to refunds required by law, duplicate or erroneous charges, refunds due to Company cancellations under Section 9, or circumstances where the deduction is prohibited by applicable law or binding payment-provider rules. An express promise of a full refund will be honored without this deduction.

If the payment provider cannot return funds to the original payment method, we will work with you and the provider to arrange a lawful alternative. Processing time depends on the payment provider and financial institution.

Nothing in these Terms limits consumer rights, billing-dispute rights, or remedies that cannot lawfully be waived.

8. One-on-One Appointments; Rescheduling and Attendance

To reschedule a one-on-one appointment, you must provide at least seventy-two (72) hours’ notice before its scheduled start time. Submit the request through the rescheduling method in your booking confirmation or email dallisa@SpiritAndSpark.com. The notice period is measured from the scheduled appointment time, using the time zone stated in the confirmation.

Timely rescheduling is subject to available appointments and any applicable package or access period. For monthly coaching, the replacement appointment must occur within the same paid monthly billing period unless we agree otherwise in writing or Section 9 applies.

An appointment canceled or rescheduled with less than 72 hours’ notice, or missed without attendance, is nonrefundable. For coaching packages, it counts as one of the sessions included in that monthly period and does not create a replacement-session entitlement. Mandatory legal rights remain unaffected.

If you arrive late, the appointment may still end at its originally scheduled time. You are responsible for checking the appointment time zone, joining promptly, and having the necessary equipment, internet connection, and private space. If a technical problem occurs, contact us promptly. Problems caused by the Company are handled under Section 9.

Canceling a subscription’s future renewal does not automatically cancel an already booked appointment. The appointment’s attendance and rescheduling rules continue to apply.

9. Company Cancellations and Inability to Deliver

If Dallisa Hocking or the Company cancels a one-on-one appointment, you may accept a rescheduled appointment or receive a full refund for the canceled appointment. You are not required to accept rescheduling. No 10% fee applies.

For a canceled session included in a monthly coaching package, the refundable value is the actual fee paid for that monthly period divided by the number of sessions included in that period. This refunds the full allocated value of the canceled session; sessions already delivered are not refunded solely because another session was canceled.

If you accept a replacement appointment that must occur after the original period because of our cancellation or lack of available replacement times, we will extend that session’s validity as needed. Such an extension is an exception to the ordinary no-rollover rule.

If we cancel a paid class or event and you cannot or do not wish to accept an offered replacement date, we will refund the amount paid for the canceled offering without a fee. For a canceled component of a larger purchase, we will refund its reasonable allocated value unless the remaining purchase cannot substantially be delivered as agreed, in which case we will provide the refund required by law or the applicable purchase terms.

If we discontinue a coaching plan or cannot provide its remaining services, future renewal charges and payment obligations for unprovided services cease, including unprovided portions of an initial commitment. Amounts already paid for unprovided services will be refunded without a fee. The no-refund policy does not permit us to retain payment for services we cancel and do not provide.

10. Monthly Psychic Coaching

Plans and initial commitments

Unless a different offer is expressly accepted in writing before purchase:

$597 monthly plan: Two 90-minute private Zoom sessions per monthly billing period. The plan is month-to-month, with no minimum commitment beyond the current paid monthly period.
$997 monthly plan: Four 90-minute private Zoom sessions per monthly billing period. The plan requires an initial commitment of three consecutive monthly billing periods, paid in three monthly installments of $997, for a total initial commitment of $2,991, excluding any applicable taxes disclosed at checkout. After the initial term, it renews month-to-month.

Calendar-month billing and automatic renewal

The first payment is charged when you enroll. Subsequent payments are charged on the corresponding date each calendar month until cancellation takes effect. If a month lacks that date, the charge occurs on that month’s last day. The next renewal date will be reflected in your billing information.

A monthly billing period runs from one scheduled monthly renewal date to the next; it is not necessarily exactly 30 days. Your session allowance resets at the beginning of each billing period. Enrollment starts the first period; booking your first appointment later does not postpone the billing cycle unless expressly agreed in writing.

Before enrollment, the price, automatic-renewal terms, and any initial commitment will be presented for your affirmative consent. By providing that consent, you authorize the recurring charges described in the offer until cancellation takes effect. We will provide a confirmation you can retain and any renewal notices required by law.

Scheduling and unused sessions

You are responsible for arranging appointments early enough to use them during the applicable billing period. Scheduling is subject to availability, and we remain responsible for providing reasonable opportunities to receive the purchased number of sessions.

Unused sessions expire at the end of each monthly billing period and do not roll over, accumulate, or convert into refunds or credits. This applies when you choose not to schedule or attend despite reasonable availability. It does not apply when our cancellation or inability to provide reasonable availability prevents delivery; Section 9 then applies.

The 72-hour rescheduling rule applies to coaching sessions. A late cancellation or no-show uses one session from that period’s allowance.

How to cancel renewals

Email dallisa@SpiritAndSpark.com from the email address associated with your purchase, identify your plan, and state that you want to cancel future renewals. You may also use a cancellation function if one is provided in your subscription account. We will provide any additional cancellation method required by applicable law.

Submit your request before the next scheduled renewal charge to prevent that charge, subject to the $997 plan’s initial commitment. No additional advance-notice period or cancellation fee applies. Cancellation is effective based on receipt of your request or submission through the available cancellation function, not on when we manually acknowledge it. We will send confirmation; please retain your request and confirmation.

For the $597 plan, cancellation stops the next and subsequent renewals, and you may use your remaining sessions through the end of the paid period.

For the $997 plan, you may submit a nonrenewal request at any time during the initial three-month term. It takes effect at the end of that term, prevents a fourth monthly charge, and ordinarily does not eliminate the remaining payments within the initial $2,991 commitment. We will continue to make the included services available throughout that commitment. After the initial term, cancellation stops the next renewal if received before that charge.

Stopping attendance or not scheduling sessions does not itself cancel the plan. Cancellation generally does not refund payments for a period that has already begun. These rules remain subject to Section 9 and any mandatory cancellation or refund rights.

11. Other Memberships, Classes, Events, and Digital Products

The offering’s description will identify what is included and whether access is live, recorded, downloadable, time-limited, or recurring. A live offering does not include a replay unless one is expressly promised. You are responsible for downloading permitted materials before a disclosed download deadline.

For any other automatically renewing membership, the checkout terms must disclose its price, billing frequency, cancellation procedure, and any minimum commitment. Such a membership requires affirmative consent to recurring billing. Unless a separately accepted cancellation procedure provides otherwise, you may request cancellation of future renewals by emailing dallisa@SpiritAndSpark.com before the next renewal charge. Mandatory legal protections apply.

Access to digital materials is for your personal use and for the duration disclosed at purchase. Do not share paid access, login credentials, files, or recordings with others without written permission. Refunds and Company cancellations are governed by Sections 7 and 9.

12. Accounts, Contact Information, and Security

If an account is required, provide accurate and current information and protect your login credentials. Notify us promptly if you suspect unauthorized access. You are responsible for activity you authorize and for reasonable care of your account, but these Terms do not automatically make you responsible for activity caused by our security failures or for charges protected by law.

Do not submit passwords, full payment-card information, government identification numbers, or other unnecessary sensitive information through session messages or public comments. Use the designated payment process for payment details.

Our Privacy Policy describes our handling of personal information. Participation in the Services does not create legally privileged communications. Public comments and group participation may be visible to other participants; avoid sharing information you wish to keep private.

Private sessions, personal reports, and private client communications are not public submissions and do not become advertising material through these Terms. Any use of them as a public testimonial, promotional excerpt, or public recording requires separate permission.

13. Independent Practitioners, Guests, and Third-Party Resources

The Sites and Services may feature interviews, guests, practitioners, authors, products, organizations, links, or outside resources. Their opinions are their own. An appearance, mention, link, or introduction does not guarantee their qualifications, accuracy, safety, suitability, availability, or results.

If you independently contact, hire, purchase from, or rely on an outside practitioner or business introduced through our work, you do so using your own judgment and at your own risk, subject to applicable law. You are responsible for evaluating credentials, fees, policies, and suitability. A separate transaction with an independent provider is between you and that provider, under its terms.

To the extent permitted by law, we are not responsible for an independent provider’s acts, omissions, statements, or separate services. This does not disclaim our responsibility for our own representations or for delivering an offering that you purchased directly from the Company, including an offering featuring a guest teacher.

Third-party websites and platforms have their own terms and privacy practices. We do not control them or guarantee their security or uninterrupted availability. Material sponsorships or affiliate relationships will be disclosed where required.

14. Permitted Use and Prohibited Conduct

Subject to these Terms, you receive a limited, nonexclusive, nontransferable license to access the Sites and Services for your personal, lawful use within the access rights you purchased.

You may not:

Violate applicable law or another person’s intellectual-property, privacy, or other rights.
Harass, threaten, impersonate, defraud, or intentionally mislead others.
Publish another person’s private information without authorization.
Upload malicious code, interfere with systems, probe security without permission, or obtain unauthorized access to accounts or data.
Use automated tools to collect restricted data, bypass access controls, or disrupt the Sites and Services.
Resell or share paid access, or reproduce, distribute, publicly display, or commercially exploit protected materials without permission, except as permitted by law.
Post unlawful material, spam, or unsolicited advertising in Company-managed spaces.

These restrictions do not prohibit lawful reporting, legally protected reviews, fair use, or other rights that cannot lawfully be restricted.

15. Public Submissions, Reviews, and Community Content

You remain the owner of content you submit. If you voluntarily post a public comment or community contribution in a Company-managed space, you grant the Company a nonexclusive, royalty-free license to host, display, and technically format that contribution as reasonably necessary to operate that space. This limited permission does not transfer ownership or authorize unrelated advertising use of your name, likeness, or private communications.

Only submit content you have the right to share. Do not post confidential information about another person without authorization. Public or group contributions may be seen by others, and we cannot guarantee that other participants will keep them confidential.

You may express honest opinions and reviews, including negative ones. These Terms do not impose a penalty for an honest review or require you to transfer intellectual-property rights in your review. We may moderate unlawful, threatening, harassing, privacy-invasive, spam, or otherwise impermissible content, but disagreement with an opinion alone does not make it false.

We do not guarantee the accuracy or completeness of user or guest content. Report concerns to dallisa@SpiritAndSpark.com. We may review and remove content consistent with these Terms and applicable law.

16. Intellectual Property and Recording

Company-created text, reports, teaching materials, graphics, branding, audio, video, and other original materials are owned by the Company or its licensors and protected by applicable intellectual-property laws. Company names, branding, and logos may not be used in a manner that infringes applicable rights or misleadingly suggests affiliation or endorsement. These Terms do not assert that any website name, domain name, or brand is a registered trademark.

Purchasing a session, report, course, or download provides personal-use rights, not ownership of underlying intellectual property. You may retain and use materials as authorized by the offer. Do not resell, publish, redistribute, or use protected content to create a competing commercial product without written permission, except as permitted by law.

Do not record or distribute a private session or capture other participants’ nonpublic contributions without the required permissions. Any Company recording of a private session requires appropriate notice and consent. For recorded group offerings, recording and intended replay use will be disclosed in connection with the offering, with consent obtained where required. These Terms alone do not grant blanket permission to use your private session or likeness in advertising.

17. Copyright and Trademark Concerns

If you believe material on the Sites and Services infringes your copyright or trademark rights, contact dallisa@SpiritAndSpark.com or the business mailing address in Section 26. Identify the protected work or mark, the disputed material and its location, your contact information, and the basis for your claim. Include any additional information required by applicable law.

We will review sufficiently detailed notices and take appropriate action. Do not submit claims you know are false. This contact procedure does not represent that the Company’s business registered agent has been separately designated or registered as a DMCA agent with the U.S. Copyright Office.

18. Availability, Technology, and External Events

Online services depend on internet access, software, and third-party systems. We cannot guarantee that free website content will always be available or that technical interruptions will never occur. You are responsible for meeting any reasonable technical requirements disclosed for an offering.

If an interruption, illness, emergency, or other event prevents the Company from delivering a purchased service, we will communicate about rescheduling or refunds under Section 9. This section does not allow us to retain payment indefinitely for services we cannot provide.

19. Suspension and Termination

We may restrict access where reasonably necessary to address unlawful conduct, harassment, security threats, material breaches of these Terms, or nonpayment. Where appropriate and practicable, we will provide notice and an opportunity to resolve the problem.

Termination does not eliminate accrued lawful payment obligations, but it does not create a right to retain payment for unprovided services where a refund is required. Any decision to end a paid service will be handled consistently with Sections 7 and 9 and applicable law. Relevant intellectual-property, payment, dispute, and other provisions that by their nature continue will survive termination.

20. Feedback and Unsolicited Ideas

We welcome feedback. Unless we separately agree in writing, we do not undertake confidentiality obligations for unsolicited business ideas or creative proposals submitted for our consideration. Do not send confidential proposals without an agreement. You retain your intellectual-property rights; merely sending feedback does not transfer ownership to the Company or authorize public use of private client information.

21. Warranties and Disclaimers

To the fullest extent permitted by applicable law, the Sites and Services are provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not warrant uninterrupted or error-free website operation, complete accuracy of spiritual interpretations, or specific personal results.

These disclaimers do not override express promises made in the purchase agreement, excuse failure to deliver a purchased service, or exclude warranties or remedies that applicable law does not permit us to exclude.

22. Limitation of Liability

To the fullest extent permitted by applicable law, the Company and its owners, employees, and authorized representatives will not be liable for indirect, incidental, special, or consequential damages, including lost profits, arising from use of the Sites and Services.

No provision limits or excludes liability for fraud, willful misconduct, gross negligence, or other liability that cannot lawfully be limited or excluded. Nothing here limits an express refund obligation, mandatory consumer remedy, or other nonwaivable right. Where a jurisdiction does not permit a particular limitation, that limitation applies only to the extent legally permitted.

23. Responsibility for Unlawful Conduct and Remedies

To the extent permitted by law, you are responsible for losses directly caused by your unlawful conduct or knowing infringement of another person’s rights through the Sites and Services. Any claim for recovery must be established under applicable law. You are not required to indemnify the Company for its own wrongdoing, and these Terms do not create automatic penalties for content, reviews, or alleged breaches.

Either party may seek lawful remedies for an actual breach, subject to these Terms and applicable law. Requests for injunctions or other relief remain subject to the court’s requirements and discretion. Attorney fees and costs are addressed in Section 24.

24. Idaho Governing Law; Courts; Dispute Costs

These Terms and disputes arising out of or relating to the Sites and Services, purchases, or these Terms are governed by Idaho law, without regard to conflict-of-laws rules, and by applicable federal law.

To the extent permitted by applicable law, legal proceedings must be brought in the state courts located in Kootenai County, Idaho. If a claim is within exclusive federal jurisdiction, it must be brought in the United States District Court for the District of Idaho, with the appropriate place of proceedings determined by that court’s rules and orders. The parties consent to personal jurisdiction and venue in those courts, subject to nonwaivable legal rights.

Eligible claims may be brought in the small-claims division of the appropriate Idaho court. These Terms do not require private arbitration or paid mediation. Either party may propose voluntary settlement discussions or mediation, but the other party is not required by these Terms to pay for or participate in a private dispute-resolution process before filing a claim.

We encourage you to contact dallisa@SpiritAndSpark.com so we can try to resolve concerns informally. Doing so is not a prerequisite to exercising legal rights and does not extend a legal filing deadline unless the parties agree or law provides otherwise.

Each party is responsible for its own attorney fees and expenses unless applicable law or a court order provides otherwise. Filing fees, service costs, and any award of costs are governed by applicable law and court rules. These Terms do not create an additional contractual prevailing-party attorney-fee entitlement or a fixed dispute penalty.

Applicable statutory filing deadlines govern. Nothing in these Terms imposes a one-year claim deadline, waives class-action rights, prevents a complaint to a government agency, or deprives consumers of mandatory protections or forum rights that cannot lawfully be waived.

25. Entire Agreement; Severability; Other Terms

These Terms, the applicable purchase description and expressly accepted purchase terms, and our Privacy Policy constitute the agreement concerning the Sites and Services, subject to any separately signed agreement. They do not erase representations or promises that applicable law makes binding.

If a provision is found invalid or unenforceable, it will be limited or severed to the extent permitted by law, and the remaining provisions will remain effective. Failure to enforce a provision on one occasion does not waive later enforcement.

You may not transfer paid access or contractual obligations without written consent, except where law permits. The Company may transfer its business or agreement in connection with a lawful business transfer, provided that the transfer does not reduce your accrued rights or excuse performance of purchased services.

No employment, partnership, joint venture, or agency relationship with you is created by these Terms. Nothing in these Terms overrides any mandatory consumer protection.

26. Notices, Business Contact, and Registered Agent

For questions, subscription cancellations, rescheduling requests, complaints, copyright concerns, or ordinary written notices, contact:

Ellie Delraye, LLC c/o Dallisa Hocking
240 W Hayden Ave., Suite E #711
Hayden, ID 83835
Email: dallisa@SpiritAndSpark.com

We may send service-related notices to the email address associated with your purchase or account, subject to applicable notice requirements. Keep your contact information current. Subscription cancellation timing is governed by Section 10 or the applicable offering terms, not by the date we send an acknowledgment.

The Company’s Idaho business registered agent for service of legal process is:

REGISTERED AGENT SOLUTIONS, INC. (RASi)
Commercial registered agent number: 0152688
10020 W Fairview Ave., Ste 104
Boise, ID 83704

The registered-agent address is for legally appropriate service of process and registered-agent matters. It is not the customer-service, booking, subscription-cancellation, or designated copyright-contact address. Service of process must comply with applicable law; these Terms do not change lawful service requirements.